A Business Care subscription provides access to all product updates and technical support for 1 year (starting from the date of purchase of an electronic product). This type of subscription will be automatically renewed for another 1 year and so on, until you deactivate it.
It is important to understand that a Business Care subscription does not include custom designs made for each customer.
This feature has been introduced on the Addons PrestaShop marketplace since July 1, 2021. It is inextricably linked with the purchase of PrestaShop products (themes, modules, e-mail newsletter templates), because without it it is no longer possible to purchase them.
The representatives of the PrestaShop team also took care of the quality of technical support from suppliers of electronic goods. Now more stringent requirements will be imposed on sellers. Among them:
- Quick response to the buyer's request (the seller must respond to the buyer within 1 business day).
- Unlimited technical support for the functioning of the purchased product.
- Regular product updates and their compatibility with new versions of PrestaShop
The Annual Business Care subscription is 40% of the add-on price at the time of product purchase. And in the future, its cost will not change.
If you do not want to purchase a product with a Business Care subscription, then you can always buy it without it on our website.
If you have any questions, we will be happy to answer them on commentary to the news.