PrestaShop is a leading platform for creating online stores, known for its flexibility and rich functionality. It’s ideal for small and medium-sized businesses, enabling them to create convenient, stylish online shops with minimal investment. However, like any tool, PrestaShop requires regular maintenance to remain reliable, secure, and efficient.
Why Does a PrestaShop Store Need Support?
An online store isn’t just a display; it’s a complex system that interacts with customers, processes orders, manages payments, and provides reports. Even the best-planned platform can face issues without proper care, which can negatively impact business:
- Technical issues: Platform or module updates can cause conflicts that disrupt the store’s operation.
- Security vulnerabilities: Outdated modules or platform versions can become vulnerable to cyberattacks.
- Loss of functionality: Changes in SEO, payment systems, or other integrations require regular adjustments.
- Reduced performance: Over time, the database may become overloaded, slowing down the store and discouraging customers.
Supporting an online store prevents these issues, ensuring the platform’s stable and efficient operation.
What Does Store Support and Maintenance Include?
Working with PrestaShop requires a professional approach. Support and maintenance include:
- System updates: Regular updates to the latest version of PrestaShop and modules.
- Performance monitoring: Continuous checks to ensure the store is functioning properly and swiftly.
- Backup management: Creating backups to protect data in case of failures.
- Technical support: Prompt resolution of errors encountered during store operation.
- Performance optimization: Improving store speed and eliminating factors that may hinder users.
- Consultations: Assisting with module setup, marketing tools, and other store elements.
Ewonta: Support and Maintenance for PrestaShop Stores
Ewonta has over 12 years of experience with the PrestaShop platform, providing ready-made online stores, developing modules and themes, and offering support and maintenance services. The approach is tailored for small and medium businesses, offering solutions that are not only affordable but reliable, adapted to meet business needs.
A support platform will soon be launched, featuring a dedicated module for ordering store monitoring and maintenance services. This will allow you to address any issues related to store operations quickly and effectively.
Why Choose Ewonta?
- Extensive experience: Ewonta’s experts know PrestaShop in detail and are ready to assist even in complex situations.
- Comprehensive approach: From platform updates to security and optimization tasks.
- Customized solutions: Services are tailored to business needs, providing only what’s necessary.
What Happens If You Ignore Store Support?
Neglecting regular maintenance can lead to serious consequences:
- Losing customers due to slow site performance.
- Inability to process orders due to technical failures.
- Reputational risks if store data is compromised.
Managing an online store is an ongoing process that requires attention and a professional approach.
If you have any questions about supporting PrestaShop stores or would like to learn more about the upcoming platform, leave a comment. We’d be happy to share information or discuss the details.
